What does boarding cost, and what is included?
Overnight boarding is $50 per night. That covers fresh food and water, clean bedding, your own food and feeding instructions followed exactly, medication on your schedule, and indoor and outdoor time every day. The one additional charge is $28 for daycare on pick-up day.
Is there a charge on pick-up day?
Yes, and we'd rather you heard it here than at the counter. The last day of an overnight stay is billed as a $28 daycare day on top of the $50 per night. A two-night stay is $100 plus $28.
Do you require vaccinations?
Yes, your dog needs to be current on vaccinations before boarding. Call or text 757-514-3242 and we'll confirm exactly which records to bring for your dates.
Can I bring my dog's own food?
Yes, and we'd rather you did. Provide the type of food and any do's and don'ts, and we follow your instructions to a tee. Dogs on a special diet don't get switched to house food here.
Can you give my dog medication?
Yes. Our staff handles scheduled medication, and we work with dogs who have arthritis and other age-related needs. Send the medication with written instructions and we follow them.
Is there an assessment before the first stay?
Yes. Every new dog gets a temperament assessment before its first boarding stay. It's not a hurdle, it's how we keep the pack safe and how we know where your dog fits.
What are drop-off and pickup hours?
The facility is open Monday through Friday, 6:30 AM to 6 PM. Weekends are by appointment only, so call or text 757-514-3242 to arrange a weekend drop-off or pickup. Early weekday drop-off is there specifically for people who have to be at work.
My dog is reactive, anxious, or was turned away somewhere else. Will you take them?
Bring us the honest version and we'll give you an honest answer. One of our Google reviewers came in expecting to be denied boarding and left with a plan instead. Because we're a training facility, we're set up for dogs a standard kennel is not.
Can I add training to a boarding stay?
Yes. Board and train runs out of the same building with the same trainers, so a stay can be a stay or a stay plus a program. Ask on the call and we'll tell you what makes sense for your dog and your dates.
How far in advance should I book?
Holidays and school breaks fill first, so the earlier the better. Call or text 757-514-3242 or send the form and we'll tell you straight away whether we have room for your dates.